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Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Scratch Wake Tech website or purchasing our desk fans, desk lamps, and smart alarms. These Terms govern your access to and use of our website and products. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

  1. Product Information: We strive to provide accurate and up-to-date information about our desk fans, desk lamps, and smart alarms, including product descriptions, specifications, pricing, and availability. However, we do not guarantee the accuracy or completeness of the information displayed on our website. We reserve the right to modify or update product information at any time without prior notice.

  2. Product Use and Safety: Our products are intended for personal use in accordance with their designated purpose. It is important to carefully read and follow the product instructions, safety guidelines, and warnings provided with each item. We are not liable for any damages or injuries resulting from improper use, misuse, or neglect of our products.

  3. Ordering and Payment: When placing an order through our website, you agree to provide accurate and complete information. By confirming your order, you are making an offer to purchase the selected products. All orders are subject to acceptance by Scratch Wake Tech. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity. Payment must be made in full at the time of ordering, and all prices are in the currency specified on our website.

  4. Shipping and Delivery: We strive to process and ship orders promptly. Shipping and delivery times may vary depending on your location and selected shipping method. We are not responsible for any delays, damages, or losses incurred during transit. Any additional customs duties, taxes, or fees imposed by your country are your responsibility.

  5. Returns and Refunds: If you are not satisfied with your purchase, you may be eligible for a return or refund as outlined in our Returns and Refunds Policy. Please review the policy on our website for detailed instructions and requirements.

  6. Intellectual Property: All content on the Scratch Wake Tech website, including but not limited to text, images, logos, trademarks, and product designs, are protected by intellectual property laws and are the property of Scratch Wake Tech or its licensors. You may not use, reproduce, modify, distribute, or exploit any content without our prior written consent.